Phone icon
We’ve officially taken on the CareCloud name, please visit us at Learn More

Patient Engagement Tool

CareConnector is MTBC’s patient engagement solution, streamlining and enhancing all your patient interactions from scheduling to checking-in at the front desk, to post-encounter communication and billing. Enhanced patient care leads to increased revenue and compliance with the new regulations.


Mobile Patient Health Records App for
Apple® and Android® Smart Devices

Included Features:

  • Schedule appointments
  • View and update demographic information
  • View lab results and tests
  • Review insurance claims and e-statements
  • Make secure credit card payments
  • Have interactive video patient encounters
  • Get reimbursed for such telemedicine appointments
Learn More


iPad® and Android® Tablet App for Patient Check-In

Included Features:

  • Manage patient demographic information
  • Track individual claim details
  • Review due balances
  • Make secure credit card payments
Learn More
talkEHR Checkin

Automated Appointment Reminder Calls

Patients Appointment Scheduler & Reminders

MTBC's Appointment Reminders Service will reduce appointment no-shows by up to 25% and improve the efficiency of staff. Moreover, clients who use our appointment reminder service have saved up to $9,000 per month due to reduction in no-shows!

Learn More
Mtbc Automated Call

Patient Help Desk

Toll-free Number for Patient Billing Inquiries

A 24/7 patient help desk to answer all your patients billing and clinical questions.

Learn More
Mtbc Help Desk

Increase Revenue and Productivity by Reducing Administrative Burdens

CareConnector eliminates the need for expensive reminder letters and time-consuming reminder calls. It is a fully automated communication system that leverages the patient data in the EHR to connect with patients.

Better Health Care for your Patients

With the CareConnector, patients can easily access and manage their health records anytime, anywhere. Patient-provider communication tools improve the coordination, resulting in improved quality of care.

Achieve Meaningful Use Incentive Requirements

Under MU Stage 2, physicians must engage their patients via a patient portal. That means those patients must actually access their online health information, and communicate with your office through a secure messaging module.

Frequently Asked Questions

MTBC is a healthcare information technology solution provider that offers physician practices a comprehensive product portfolio of fully integrated talkEHR™, revenue cycle and practice management solutions and other related business services including transcription and data management.

We started our operations in 1999.

MTBC’s corporate headquarters is located at: 7 Clyde Rd, Somerset, NJ 08873.

talkEHR™ is an intuitive MACRA ready electronic health records software that is a complete clinical automation solution to seamlessly connect patients, payers, labs, pharmacies, and other stakeholders of the patient journey. Medical voice assistant, Artificial intelligence, and use of Blockchain technology make our cloud-based talkEHR™ the perfect choice for solo practice as well as a multi-specialty group.
Learn More

From submission to follow up, rejection handling, denial management to appeal, payment posting, we make sure our clients get paid. It's an end to end service we offer to our clients.

Yes, we provide patient help desk service.

Yes, apart from a knowledgeable billing team, you will have a dedicated account manager assigned to your account.

Ask a Question